Neeyamo's engagement governance model is based on the principal of collaborative oversight. The engagement model ensures communication process for each layer of the project hierarchy. There are well defined issue escalation and dispute resolution mechanisms to ensure smooth running of the project. The key attributes of the model are:
- Defining roles, accountabilities, policies, standards and associated processes
- Enable, through resourcing of projects with staff and consultants including harnessing and managing of business support.
- Control the scope, contingency funds, overall project value and so on
- Monitor the project's progress, stakeholder's commitment, results achieved and the leading indicators of failure
- Measure the outputs, outcomes, benefits and value — against both the plan and measurable expectations
- Act to 'steer' the project into the organization, remove obstacles, manage the critical success factors and remediate project or benefit-realization shortfalls