Neeyamo’s dye-in-the-wool objective towards HR service delivery is its “quality”. Quality is a crucial part of Neeyamo’s service DNA that goes beyond SLA or TATs. The foundation of an HR ecosystem lies in real melding of people, process and technology. Evaluating the quality aspects of all three demonstrates the HR Service Delivery Excellence.
Being an ISO certified (ISO 9001:2008 and ISO 27001:2005) company, quality is our habit for excellence. Our quality is a result of proactive thinking, sincere effort to provide value, high intention to perform, and skillful execution.
Neeyamo has established and it maintains the highest standard of controls over its internal IT processes and procedures.
Our quality process continuously hones the performance of three critical HR components [People, Process and Technology] to enhance customer [employee] satisfaction, reduce noise, and to excel service delivery. Our Quality Assurance framework provides consistent quality output to clients and business process improvements to HR delivery.
Neeyamo maintains the highest level of information and data security, with data fully resident in client system. Neeyamo aligns itself with American and European security standards that are important to our client requirements.