Do you want to improve your quality of service for Employees and Customers?
no responsesBy Vaibhav Yadav, 14 February 2019 Every service organization focuses on customer satisfaction as well as improving their employees’ productivity. They also focus on service responses, i.e., handling queries on time and providing a satisfactory resolution to the customer. Measuring the ticket lifecycle helps the organization to analyze and ascertain employee productivity. Statistics shows if […]