Extending SuccessFactors: How to make your HRIS do more than what it may be currently doing?

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Leverage SuccessFactors

By Samuel Isaac  on 20 May ’14

Leverage SuccessFactors’ Metadata Framework to get more than what you have paid for in the system.

On-premise HRIS are a passé; cloud based HRIS is in. All major HRIS products have a cloud strategy – SAP with SuccessFactors and Oracle with its Fusion. Many companies likewise have migrated their HRIS to the cloud, still many more are migrating to the cloud and others contemplating to do so.

While the advantages of moving to the cloud such as operational efficiencies, increased system availability and reduced cost of ownership are obvious, it is the fear of the unknown that seems to be holding back some of the potential aspirants from migrating to the cloud. Personnel Data Security is no longer the concern it once was. What seems to be a concern for many though is the system rigidity (lack of flexibility of the system going beyond basic configurability). It is this averseness to the assumption of “one-size-fits-all” approach adopted by some of the cloud based applications that is a mental roadblock to companies still sticking on to their tailored and well-oiled on premise HR systems. Cloud based HRIS such as SuccessFactors however have extensibility functionalities that enable solution providers to challenge this very premise.

With SuccessFactors, (thankfully!) extensibility is at the core of its architecture. Every part of the application is aware of the extensibility layer and reacts to the data that is in that extensibility layer. Its Metadata Framework takes the existing architecture that has an Extensibility Layer and Metadata Layer and takes it to the next level. This translates to passing great deal of control and flexibility over to the hands of the user. Combine this with strong functional ability to create business logics that addresses on-the-ground HR requirements, often very specific to customer’s individual needs, and you have an ability to extend not just your SuccessFactors applications’ built-in functionalities but also your investments!

1. Build Extended SuccessFactors System Functionalities
Without necessarily having to hardcode, with SuccessFactors, we – the business users, can configure the logic, behaviour, fields and even UI to reflect local requirements. The configurations thus made are highly secure and yet flexible. The Data Model and Metadata Framework in SuccessFactors allow incorporation of advanced functionalities and business processes to extend the functionality of the core module.

2. Borrow Additional SuccessFactors System Functionalities
You may have deployed base module(s) of SuccessFactors. Leveraging the Metadata Framework, it is likely that you may be able to develop borrowed functionalities of other modules/ applications. In Neeyamo’s SuccessFactors’ CoE, the team was able to incorporate varied third party application functionalities that extended the Employee Central module’s functionality beyond what it was designed for by default. The team introduced new features and functionalities resulting in rapid pace of innovation and broader system functionalities.
These built/ borrowed extended system features carry the same look and feel incorporating standard workflow capabilities and field-level and role-based security. This meant that the customers were able to get a bigger bang on their investment in SuccessFactors without having to ask for significant customization, development, license fees, and/ or third party integrations.

Need a bigger bang on your investment in SuccessFactors? Write to our specialist.

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