SAP SuccessFactors Support

SAP SuccessFactors Support

The SuccessFactors support model from Neeyamo is much sought after by global organizations as it provides them with flexible, consultative, technical and functional support solutions they require for enhancing their HR digital transformation. Our personalized support services assure to keep you operating at peak performance with effective and on-time support across SuccessFactors modules and processes that drive your business.

The post-production support, health-check and cloud extension services allow you to unleash the full potential of your SuccessFactors system through assured operational continuity and building on existing infrastructure. With UserFlows, stand to gain optimal employee experience and enhanced user adoption; parallelly saving effort and cost on training.  With our flexible support solutions and best of the process and technical advisory, we ensure each of our clients is delivered with a long-term support solution that is custom designed to their requirements.

Implementation of SAP SuccessFactors & Userflows for multinational technology services specialist

Our expertise

Technical and Functional Support

We can support to resolve common (and uncommon!) SuccessFactors issues that you face. We build custom MDFs (metadata framework) to help meet specific workflow needs – forms, custom reports, route maps, implementing time-off for multiple countries – tell us what you need and we will get it done! Our team of SuccessFactors certified professionals and HR process specialists provide specialist, dedicated fanatical support to help you enjoy using SuccessFactors and make the most of it!

Build HCP Extensions

Sometimes you have needs that SF cannot do natively - We help you extend your SuccessFactors scope with Hana Cloud Platform (HCP) applications that run natively on SuccessFactors. Look at our list of innovative solutions and whats coming.

UserFlows

Neeyamo provides a “How do I…?” widget that guides users at every click on how to specific tasks in your SuccessFactors instance. UserFlows is a custom built real-time guide exclusively for your SuccessFactors users. Imagine a series of interactive tip-balloons overlaid on the screen that tells users exactly where to click to complete the next step! It transforms the way you train users, handle change management with new releases and features. – Curious? See how it works - Video

Health-check

Our healthcheck services provide implementation quality assurance of your SuccessFactors instance. With a complete analysis of your current SuccessFactors environment, we identify and prioritize the current gaps and issues faced. A roadmap is arrived at based on business criticality, and with the right optimization approach, it reinforces the SuccessFactors system with improvements and industry standards. The final report will be published that provides you with the guidance to best meet your SuccessFactors improvisations.

Integration support

SuccessFactors can be seamlessly integrated with SAP and other enterprise systems that you might have. With our specialist capability in Dell Boomi, Mulesoft and HCI, combined with years of integration speciality across middleware – we are your best bet to get SF talking to your other applications!

Take a deep dive to understand the challenges in managing an HR Helpdesk and how SAP SuccessFactors Employee Central Service Centre can help overcome these.

Ask HR – All in one place; Employee Central service Centre at a glance

HR Cloud Transformation

Neeyamo is a core HRO services company – and provides full scope services for many global customers. Our team has GPHR® certified professionals, who are also certified in SuccessFactors. This unique combination of process delivery skills and technical specialization allows us to build more effective and complete solutions for you. The depth and breadth of our HR solutions are unparalleled in the industry and helps us bring a distinctive value proposition to the table.