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Case Study

Global Payroll

Intuitive helpdesk technology caters to the needs of leading technology service provider

With over 9,000 employees spread across 40+ countries, Neeyamo’s client – a leading technology and value added service provider faced the challenge of being able to provide consistent and on-time resolution to its employees. The client’s ticketing system lacked intuitive features and integrating capability and was therefore, not responsive. Learn how Neeyamo’s helpdesk technology helped reducing the volume of queries and increased employee satisfaction.

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