Employee engagement is a top priority for HR functions. However, fostering healthy engagement across a global workforce has its hurdles. Payroll plays a crucial role in multi-country workforce management. Global employee engagement strategies must skillfully navigate compensations and benefits to unify a distributed team. This requires harnessing data and technology in innovative ways.
Neeyamo’s partnership with HiBob offers insights into taking strategic and creative employee engagement initiatives forward while traversing the global payroll landscape.
Leveraging her expertise in supporting professionals with their tech stack and processes, Kelly Cardenas, Sales Engineer at HiBob, highlights the significance of innovative engagement strategies. She takes an in-depth look at the capabilities of HiBob's HRIS platform, Bob, highlighting how its innovative features promote employee engagement.
Kelly underscores the vital role of user feedback in successful initiatives, utilizing her diverse perspective insights to build relationships and craft tailored approaches at HiBob. She shares insights into HiBob's distinctive employee engagement approach, the role of payroll in global workforce management, and how HiBob's holistic employee experience view enhances global productivity.
Know more about the partnership here: Neeyamo-HiBob Payroll Revolution: Seamless HR Processes
Excerpts from the interview:
HiBob has a unique user interface. What key pain points does it address for clients?
The biggest challenge that we are helping our customers solve is streamlining HR processes. Managing critical areas like onboarding, performance reviews, and time off in their existing platforms is more challenging. HiBob's unified platform, Bob, allows global organizations to work cohesively in one environment.
This single centralized solution keeps geographically dispersed teams aligned while increasing engagement and retaining talent across borders.
How are platforms evolving to support new remote/hybrid work models?
Global organizations must provide employees a personalized experience to engage diverse, multinational workforces. With employees in different countries speaking various languages and having unique ways of identifying themselves, we must allow teams to set up customized experiences, which our platform does through automation. This ensures employees only see relevant information tailored to them instead of things that don't apply.
While we’re discussing employee support, how can payroll processes adapt to better support global workforce management?
There are two key angles when considering payroll integration – the impact on HR teams and the employee experience. On the HR side, it's critical to streamline processes. Partnerships with global cloud-based providers like Neeyamo make that flexibility possible by avoiding major revamps when transitioning payroll systems.
Bob’s PayrollHub acts as the single source of truth that seamlessly passes data for organizations. Our PayrollHub captures information in one place, so our HRIS can easily integrate with multiple providers.
Also read | Streamlining Success: Benefits of an integrated HRIS and Payroll Systems
For employees, it’s about accessibility, security and ease of use. They need fast access to critical information. Onboarding and updating information must also be easy. With cloud-based tools and digital documentation, remote employees can be onboarded swiftly. By streamlining HR processes while rounding out the employee experience, our partnership strategy enhances both internal and employee needs.
What emerging use cases around new workplace dynamics should be on the roadmaps for effective global workforce management?
I'm seeing gaining traction in two key use cases: Accessing data and capturing employee feedback. With smaller HR teams, customers want systems that provide insights to inform strategic decisions with limited bandwidth. Bob's ability to analyze data and surface helpful recommendations allows customers to do more with less.
I'm also hearing a growing demand to leverage employee perspectives. When workers feel their voice is valued through feedback channels, it fosters a greater sense of belonging. Bob provides HR and people leaders with easy-to-use dashboards, KPIs and reports that support data-driven decisions. Bob ensures all employees have access to a comprehensive overview of the organization, fostering global connection. Between streamlining operations with AI and boosting retention via employee listening, customers are looking to unlock intelligence and empathy across the employee lifecycle.
Employees have diverse needs. What's your secret to crafting creative engagement initiatives that resonate across the board?
You’re right; everyone has different levels of socializing and comfort when engaging in the workplace. But part of that awkwardness stems from not knowing enough about your fellow employees.
Bob allows employees to update their profiles with preferences ranging from hobbies to food choices. This data can enable organizations to create a holistic view using a module called ClubView. This feature facilitates the formation of resource groups or even book clubs based on shared employee data. Employees can choose what information to share, allowing for personalized engagement. I personally find it valuable to explore these profiles when connecting with new colleagues and initiating conversations beyond the usual topics.
Organizations can utilize similar approaches to foster better engagement. It's about offering options and inclusion based on individual preferences, creating a richer employee experience.
Pay and benefits are crucial but not often discussed openly. How can we drive more transparency?
You're spot on. The issue at hand is pay transparency, a critical aspect for employees who seek assurance of fair compensation. To effectively address this, organizations must establish robust processes validating their compensation packages. From my interactions with customers, a prevalent challenge is the lack of a streamlined system for managing compensation, often relying on spreadsheets with access and approval hurdles. The decision-makers need a holistic view encompassing the employee's profile, talent data, performance scores, and salary history.
This complexity is further amplified globally, where existing tools fall short, lacking support for multiple currencies. Bob is tightly integrated with core employee data, capturing talent information and facilitating a holistic evaluation by everyone involved in the decision-making process. Customers appreciate the added value of benchmarking against external standards. By providing powerful insights and detecting any discrepancies, our solution empowers organizations to make informed and equitable compensation decisions efficiently. In essence, it's about reviewing employees holistically and streamlining the process for everyone's ease.
From your view, where is innovation most needed to advance payroll/workforce systems in the coming year?
We will certainly see an uptick in AI capabilities, though the most critical focus should remain on the employee experience and customer needs. This means closely tracking feedback and surveys to understand what is truly important to them. Beyond AI, providing easy access to insights is key so managers and HR teams can be more data-driven.
As we add capabilities, we think about how to turn new data into actionable insights through seamless, self-service experiences. Employees want the ability to update their information and quickly access what they need without heavy lifting for administrators.
Making sure integrations between platforms provide a unified, hassle-free experience is also important. By really understanding what customers want next through research and then iterating our offerings based on that, we can continue delighting both employees and HR teams with easy-to-use, data-powered functionality that enhances existing strengths.
The integration between Neeyamo and HiBob presents a promising opportunity to advance global payroll management. For those using or considering HiBob's HR platform, it offers a straightforward, productive way to handle multi-country payroll operations.
Contact us at irene.jones@neeyamo.com to learn how integrating Neeyamo and HiBob's solution will reshape your global workforce management strategies.
